Case Study 1

How do We Grow Our Clients' Business

KB, a customer from the UK, an experienced online shopper as well as stores owners. She has her own independent website, as well as a social media presence on Instagram, Facebook and Pinterest with a fan base of 50-100K followers.

After half a year of ordering in-stock jewelry on our store, KB started to inquire about custom-made products.

Challenges

  • We offer an extensive selection of styles refreshed every 2-3 days on our web store. Customers like KB can choose their preferred materials, including stainless steel, 925 silver, copper, and more.
  • All custom-made products will be presented to KB through images, or samples for her approval before mass production. Additionally, we ensure delivery 2-3 times per month to meet strict delivery timelines.
  • We’re committed to sound aftersales service. Issues on sizes or styles will get prompt and patient response. To ensure customer satisfaction, we arranged for KB to return the problematic product for either a replacement or compensation.

She always selects delicate, petite, and classic designs that can be sold in sets. Her savvy marketing strategies, paired with her product selection, as well as the quality of jewelry, contributing to her business success. Her business revenue has been doubling each year from 2019 to 2022.

“It turns out to be a pleasant collaboration with Jusnova every time. The stable quality and unique designs of their jewellery have earned me a loyal group of regular customers.

My company is expanding and I have some exciting news to share – I’m EXPECTING! We can discuss our future partnership further after my maternity leave.”